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Shipping

Everything about getting your order
How long does shipping take?
Most U.S. orders ship within 1-2 business days and arrive in 4-7 business days. You'll get a tracking link by email as soon as your order ships. Hawaii, Alaska, and APO orders may take a few extra days.
How much does shipping cost?
Free shipping on all orders $30 and up. Orders under $30 ship for a flat rate calculated at checkout based on your location.
How do I track my order?
Once your order ships, you'll get a tracking link by email. You can also track your order here using your email and order number.
What if my package is lost or damaged?
If your tracking shows delivered but you haven't received it, please wait 1-2 business days as carriers sometimes mark packages early. If it still hasn't arrived, contact our team and we'll help track it down or send a replacement.
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Returns & Refunds

Try HER+ risk-free
What is your return policy?
We stand behind every HER+ product with a 30-day money-back promise. If you're not happy with your first order, contact our team within 30 days of delivery for a full refund. View our full refund policy here.
How do I request a refund?
Contact our team with your name and order number. We'll respond within 1 business day with next steps. See our refund policy for full details.
How long does a refund take to process?
Once we receive and approve your refund request, it takes 5-7 business days to appear back on your original payment method.
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Subscriptions

Total control, always
How does the HER+ subscription work?
Subscribe and we'll automatically ship your favorite HER+ products on the schedule you choose (every 30, 60, or 90 days). You save on every order, get free shipping, and can pause, swap, or cancel anytime through your subscription portal.
Can I cancel my subscription anytime?
Yes — you're always in control. Visit your subscription portal and click cancel. No phone calls, no hoops.
How do I change my subscription frequency?
Visit your subscription portal to change how often your order ships, skip a delivery, or update the items in your subscription.
How do I update my payment or shipping address?
Visit your subscription portal and click "Edit" next to billing or shipping. Updates apply to your next scheduled order.
Can I swap products in my subscription?
Absolutely. Visit your subscription portal and add or swap any HER+ product to your subscription anytime.
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Our Products

What makes HER+ different
Why are HER+ products only $9.99?
Short answer: quality isn't compromised.

The $9.99 price is your trial pack — a 15-day supply designed so you can try HER+ without committing to a full bottle. Each starter is portioned for two weeks: 30 Gummies, 9g of Balm, or 30ml of Oil.

Most women love it and order the 3-pack next, which gives you a full 6 weeks of supply. We made it this way because we believe feminine wellness shouldn't cost $40 to try.

The formulas are exactly the same as our full-size — same ingredients, same potency. Just a smaller starter size so you can see if HER+ is right for you.
Are HER+ products safe to use?
Yes. HER+ products are made with clean, plant-based ingredients and are designed for daily use. As with any supplement, we recommend consulting your healthcare provider if you have a medical condition, are pregnant, or take prescription medications.
What's actually inside HER+ products?
Every product page lists the full ingredient breakdown so you can see exactly what's in each formula. We use clean, plant-based ingredients with zero hormones, artificial colors, or fillers.
Are HER+ products vegan and gluten-free?
Yes — all HER+ products are vegan and gluten-free. Check individual product pages for full allergen information.

Using HER+

Get the most out of your routine
How long until I see results?
Every body is different, so results vary. Many women begin to notice a difference in a few weeks of consistent use. The key word is consistent — your body responds best to a daily rhythm, not occasional use. Always consult your healthcare provider if you have specific concerns.
Why does consistency matter so much?
Your body works on rhythms. The women who see the best results from HER+ are the ones who make it part of their daily routine — like brushing their teeth or putting on moisturizer. A few weeks in, it stops feeling like a chore and starts feeling like part of how you take care of yourself.
When's the best time of day to use HER+?
Whatever time you'll actually remember. Most women take Gummies and Probiotic Capsules in the morning with breakfast, and apply Oil or Balm at night before bed. The routine is yours — what matters is that it sticks.
Can I use HER+ while pregnant or on birth control?
We recommend consulting your healthcare provider before using HER+ products during pregnancy, while breastfeeding, or while taking prescription medications including birth control. Your provider can advise based on your individual health needs.
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Account & Support

Manage your HER+ account
How do I create an account or reset my password?
Click "Account" in the top right of any page. From there you can sign up or use the "Forgot Password" link to reset. We'll email you a secure reset link.
How do I contact customer support?
You can reach our team three ways:

📞 Call us: +1 (844) 558-4271 (Mon–Fri, 9am–5pm EST)
💬 Live chat: our help center
📧 Email: contact@tryherplus.com

We respond to every message within one business day.
Still need help?

We're real people. We've got you.

If you didn't find what you needed, our team is one call or chat away. We respond within one business day.

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